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All trips and packages, no matter the duration, will only be formally reserved and booked after down-payment of at least 30% of the total package price.
The balance is due 30 days before the departure date.
• For a cancellation more than 30 days before the tour start date, the customer forfeits 30% of the total cost of the trip.
• For a cancellation less than 30 days before the tour start date, the customer forfeits 100% of the total cost of the trip.
• In case of “no-show” or last-minute cancellation: the customer forfeits 100% of all paid-out funds.
• The only situation that may lead to a complete refund of the deposit is that of an official COVID-related ban on international travel, issued either from the French government or from that of the traveler’s country of origin.
• If COVID-related travel bans are enacted by the governments of France or of the traveler’s country of origin, FINDING FRANCE may offer, through post or e-mail, either a voucher of the same amount exactly as the initial planned trip, valid for 18 months from issue date, or a full refund of the trip. The voucher can be used in part or in full for the same planned trip with new dates, or a different trip with Finding France.
We highly recommend that all participants file for a medical travel insurance, as well as a cancellation insurance with a travel insurance company in their homeland.
Finding France is fully licensed, insured, and registered with French tourism authorities.
ATOUT FRANCE #IM060190003.
Your driver and guide, as well as the vehicle, are also fully insured as per French legal requirements.
Special visits and activities depend on our partner’s availabilities, so schedules may change correspondingly.
Customization fees may apply.
Legal form of the company: SAS – Simplified joint-stock company
Head office: 61 Rue Traversière, 75012 Paris, FRANCE
National Identification Number: 83323682100017
National VAT Number: FR08833236821
Registered capital 21 000 € – National Sector Code: 7912Z – Number RCS 833 236 821
ATOUT FRANCE registration number: IM060190003
Public liability insurance: HISCOX SA – 38, avenue de l’Opéra 75002 PARIS
Financial liability: APST – 15 avenue Carnot – 75017 Paris
Contact: Clément Decré clement@findingfrance.fr / Cell: +33650023121 / finding-france.com
Retail customer service can be contacted for complaints at the following e-mail address: clement@findingfrance.fr. Please attach receipts and supporting documents.
If a satisfactory response was not provided within 60 days, the Customer may mandate an inquiry by the Travel and Tourism Mediating office. Contact details and procedural guidance are available at www.mtv.travel
The present terms and conditions are subject to French law, specifically those regulations defined by the Tourism Code. All litigation or disputes are under the exclusive jurisdiction of the French judiciary system.
© Copyright on all tours and travel itineraries is owned by Finding France SAS and its partners.
Reproducing these in whole or in part is strictly forbidden without Finding France SAS’s written authorization