TERMS & CONDITIONS

For all tours, a reservation will be confirmed only after payment by the customer of a tour deposit equivalent to at least 30% of the total amount of the trip.

Tour deposit is 100% refundable from date of booking until 3 months before tour departure date.

No cancellation penalty when funds are put on hold towards a future trip.

No-Show or cancellations received on tour departure day: traveller forfeits 100% of tour monies paid.

You may change from one trip to another before trip departure without any penalty, as long as space is available during the tour dates requested. Finding France must be notified of intent to switch no later than 90 days before booked tour departure date.

Cancellation due to COVID

If canceled due to travel bans declared by the French government relating to COVID, Finding France will deliver by email or by mail a voucher valid for 18 months from its issue and corresponding exactly to the amount of the initial service; The voucher can be used for the same service or another, in part or in whole. Finding France has no obligation to make a full refund of the travel purchased.

INSURANCE

The driver and van are insured as per French regulations.
We strongly encourage all participants to purchase Travel Medical and
Cancellation & Interruption Insurance from a travel insurer in their home
country

GENERAL INFORMATION

Finding France is fully licenced and bonded and registered with French Tourism.

FINDING FRANCE

Judicial form of society : joint stock company
Head office: 72 rue Carnot, 60180 Nogent sur Oise, FRANCE
Number Siret: 83323682100017
VTA number: FR08833236821
Share capital of € 21,000 – NAF Code: 7912Z – RCS number 833 236 821
ATOUT FRANCE registration number: IM060190003
Insurance company: HISCOX SA – 38, AVENUE DE L’OPERA 75002 PARIS
Financial guarantor: APST – 15 avenue Carnot – 75017 Paris

Contact :
Clément Decré clement@findingfrance.fr / Mob: +33650023121 / findingfrance.fr

TOURISM MEDIATION IN FRANCE

After entering the Finding France service (after-sales, after trip, etc.) and in the
absence of a satisfactory response or in the absence of a response within 60 days,
the client can contact the Tourism and Travel mediator, whose contact details and
referral methods are available on its website: www.mtv.travel

In case of commercial disagreement, the competent court will be in Paris,
France and French law will be applicable.

© Copyrights on all tours and excursions offered by Finding France and its partners.
Total or partial reproduction is strictly prohibited without the explicit agreement of the company Finding France.